Return Policy

We offer a simple return, refund, and support policy:

- You have 60 days to return your ToneWoodAmp in its original condition including its retail packaging*.

- If you are not satisfied with your purchase, please contact us by using our customer support page. Please do not return an item without first obtaining an RMA number.

- Returns without RMA number are subject to 15% restocking fee.
Scratched or damaged units may be refused or subject to additional restocking fee.

- If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund.

- PLEASE NOTE: Used additional X-Braces can’t be returned.

Affirm Monthly Payments - Pay Nothing Today!

 Affirm offers easy financing – without a catch. There are no gimmicks like deferred interest or hidden fees, so the total you see at checkout is always what you’ll actually pay.

Quick and easy - Checkout is simple. Just enter a few pieces of information for a real-time decision.

No hidden fees - Know upfront exactly what you'll owe, with no hidden costs and no surprises.

Safe & secure - Affirm connects directly to online stores. There’s no card number to steal, so your account stays secure.

You're in control - Pick a loan that fits your budget. You’ll make real progress every month, and at the end of your loan, you’re free and clear.

You pay nothing today - Your first payment is due in 30 days

NOTE REGARDING MOBILE ORDERING: To checkout with Affirm with a mobile device, please ignore the “Express checkout” options and continue with regular checkout. 

Coupon Disclaimer

* Offer valid on online purchases of ToneWoodAmp device only. To redeem, enter promotion code during checkout. This offer is not redeemable for cash or gift cards, nor is it valid toward previous purchases. Offer may not be combined with any other coupons, discounts, offers, or promotions. Void if altered, copied, transferred, auctioned or sold. Offer valid on in-stock items only. Free shipping offer is only for US customers (sorry rest of the world :-). Offer not valid for prior purchases. Other restrictions may apply. Cash Value 1/10¢.